Have used the BES840XL for more than 2 years. Have NEVER cleaned it. The secret to run an extra cycle through the steam wand, and an extra cycle through the espresso with the coffee holder off the machine EVERY time I'm finished using it. I don't use the program feature.

An astounding machine, Breville have done the unthinkable, an enthusiast home espresso machine that can compete with the Rancilio Silvia but at less than half the price! A built in PID, a pre infusion system, an auto purge, all stainless steel thermo block/thermo coil, a rotating steam wand, and...

Very happy with this purchase, great quality for the price.

Purchased this machine in December 2017. Worked nicely - made great espresso drinks and I used it daily. I descaled it monthly and cleaned it as per the manufacturers instructions.